FAQ Center
p7p7 FAQ
Find all the answers you need about live casino, cricket betting, deposits, and VIP benefits — all in simple English, right here.
Thousands of Bangladeshi players enjoy live dealer games, cricket betting, and slots at p7p7 every day. Whether you are new or experienced — if you have questions about your account, payments, bonuses, or gameplay, this page is your first stop. Read through the questions organised in the four sections below; if you do not find your answer, contact our 24/7 support team.
FAQ by Topic
Live Dealer Games
In a live dealer game, a real dealer runs the game from a professional studio or casino floor via high-definition video streaming. You watch cards being dealt or the wheel being spun in real time on your screen, and place bets through a digital interface. The combination of software and camera technology makes the whole experience feel just like a real casino.
Yes, p7p7's live casino is fully mobile-friendly. Open the site in a browser on any Android or iOS device and go directly to the live games section — no separate app download needed. A stable Wi-Fi or 4G connection is recommended for a smooth streaming experience.
Baccarat is actually quite straightforward. You simply choose one of three bets — Player, Banker, or Tie. The dealer deals all the cards and makes decisions according to the rules; you do not need to memorise any strategy. The hand closest to 9 wins. New players can get comfortable by starting with smaller bets.
Roulette has two main types of bets: inside bets (on specific numbers or small groups) and outside bets (red/black, odd/even, high/low). Outside bets have a higher chance of winning but pay relatively less; inside bets carry more risk but also pay more. It is a good idea for new players to start with outside bets.
p7p7's live tables are set up for players of all budgets — from low-stake tables to high-roller tables at the upper end. The minimum and maximum bet amounts are shown on screen before you enter each table, so you can choose whichever table suits you.
Cricket Betting
Decimal odds tell you the total amount you get back for every ৳1 you bet if you win. For example: if the odds are 2.50, a ৳100 bet returns ৳250 (including your original stake). Odds of 1.50 mean lower risk and lower reward; odds of 4.00 mean a higher reward but a lower chance of winning. Simply multiply your stake by the odds to get the total payout.
Match Winner (which team will win) is the most familiar market. Top Batter, Top Bowler, Total Runs (over/under), Runs Before First Wicket, Toss Winner, and Man of the Match are also very popular. For example, "Bangladesh will win" in a Bangladesh vs India match is a typical Match Winner bet.
If a match ends with no result due to rain or any other reason, all stakes are generally refunded. However, if the match completes the required minimum number of overs and a result is determined by the Duckworth-Lewis method, that result stands as final. Check the terms of each market for the exact rules.
Yes. p7p7 offers betting on BPL, IPL, T20 World Cup, ICC tournaments, and international bilateral series. Matches from various leagues and tournaments are listed in the cricket section, and multiple markets are available for each.
Yes, p7p7 offers live in-play betting. Odds update in real time while the match is in progress and you can bet on various in-match markets. Keep in mind that the game situation can change quickly, so fast decision-making is sometimes needed.
Deposits
Log in and go to the Cashier or Deposit page, select bKash as the payment method, and enter the amount. The system will provide a bKash number, and you will need to send money from your bKash app and provide the reference number. Once the payment is confirmed, it is usually credited to your account quickly. The minimum deposit amount is ৳500.
Nagad is a mobile financial service approved by Bangladesh Post Office and is fully supported on p7p7 in a secure manner. Just like bKash, select Nagad from the Cashier, follow the instructions, and complete the payment through your Nagad app. Your account balance will update once the payment is successful.
p7p7 supports five deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer (including major commercial banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit amount is ৳500 for all methods.
p7p7 does not charge any deposit fee of its own. However, your mobile banking provider (bKash, Nagad, etc.) or bank may apply a small transaction fee according to their own policies. Check your payment provider's terms for details.
The minimum deposit amount at p7p7 is ৳500 across all payment methods. Once you deposit this amount, you can start playing in all game sections including live casino, slots, and cricket betting. A 100% bonus opportunity may also be available on your first deposit.
VIP Benefits
VIP members receive weekly cashback, special promotions, early access to new games, and dedicated support. At higher tiers, the cashback rate increases and more personalised service is available. The VIP program is designed as a loyalty reward for regular players.
Cashback is calculated at a set rate based on your VIP tier and your activity during the week. It is credited directly to your account and you can use it as balance. Cashback is generally paid out on a set day at the end of each week.
You can gradually move up to higher VIP tiers based on regular play and overall activity. The more active you are, the greater the chance of advancing to the next tier sooner. Each tier brings a higher cashback rate and new benefits.
p7p7 has five VIP tiers. At the bottom is Bronze (weekly cashback up to 0.2%), followed by Silver (0.3%), Gold (0.5%), Platinum (0.6%), and at the top Diamond (0.8%). The higher the tier, the higher the cashback rate and the greater the benefits.
Priority support is generally available at higher VIP tiers. Diamond tier players can contact a dedicated support representative in certain situations. All tier members, however, have access to 24/7 live chat and email support.
Still have questions?
If you did not find an answer above, our 24/7 support team is always ready to help in both Bengali and English. Start a live chat right now or write to us by email — [email protected]
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