p7p7 Privacy Policy —
Your Information, Our Responsibility

p7p7 is an online gaming platform operated for players in Bangladesh. This privacy policy explains how p7p7 collects, stores, processes, and protects your personal information.

This policy applies to p7p7's website, mobile platform, and all related services. By using our services, you are considered to have accepted the terms of this policy. You must be at least 21 years old and must access our platform from Bangladesh.

We believe privacy is a fundamental right. That is why p7p7 takes the highest standard of technical and administrative measures to protect user information. Your data represents a trust placed in us — and protecting that trust is our first responsibility.

p7p7 may collect the following types of information:

2.1 Information Provided Directly

• Name, date of birth, national ID or passport number (for identity verification)
• Email address and contact information
• bKash, Nagad, Rocket, Upay or bank account details (for transaction processing)
• Any information provided at the time of account registration

2.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Page visits, session duration, and navigation patterns
• Information obtained from cookies and similar tracking technologies
• Gaming history and transaction records

2.3 Information Received from Third Parties

• Transaction verification information received from payment processors and financial institutions
• Information received from fraud prevention and anti-money laundering service providers
• Information received from identity verification agencies

p7p7 uses your information for the following legitimate purposes:

• Account Management: To handle registration, verify identity, and ensure account security.
• Service Delivery: To operate gaming, betting, and other platform services.
• Financial Transactions: To process deposits and withdrawals and to prevent fraud.
• Customer Support: Our 24/7 support team may use your information to resolve your questions or issues.
• Responsible Gaming: To monitor your gaming behaviour and provide assistance when needed.
• Legal Obligations: To comply with applicable laws and regulations.
• Platform Improvement: For analytical work to improve the quality of our services.
• Communications: To send important updates, security alerts, and promotional messages (based on your consent).

We never use your information for unnecessary purposes, and it is not used for anything beyond the purpose for which it was collected.

p7p7 does not sell your personal information to third parties. However, certain information may be shared in the following circumstances:

4.1 Service Partners

Transaction-related information is shared with bKash, Nagad, Rocket, Upay, and partner banks for payment processing. These partners receive only the information necessary for their specific service and operate under our instructions.

4.2 Technology & Security Services

The minimum necessary information may be shared with specialist agencies for fraud prevention, identity verification, and cybersecurity.

4.3 Legal Obligations

Upon receiving a lawful order from a competent court or regulatory authority, p7p7 may be required to disclose information in accordance with the law.

4.4 Business Transfers

In the event of a merger, acquisition, or asset transfer, your information may be transferred. You will be notified in advance in such cases.

p7p7 follows industry-leading standards to protect your information. The security measures we apply include:

• SSL/TLS Encryption: Every data transmission is protected by 256-bit SSL encryption.
• Database Encryption: Stored sensitive information is kept in encrypted form.
• Access Controls: Only authorised personnel can access the information they need.
• Security Monitoring: Automated systems and a specialist team ensure security around the clock.
• Regular Audits: System audits are conducted regularly by third-party security experts.
• Firewall & DDoS Protection: The platform infrastructure is covered by multiple layers of protection.

Although we make every effort to protect your information, complete security on the internet cannot be guaranteed. It is therefore your own responsibility to keep your account password confidential and to avoid logging in from unfamiliar devices.

p7p7 uses cookies and similar technologies. Cookies are small text files stored in your browser that improve the website experience.

6.1 Cookies We Use

• Essential Cookies: Required to maintain login sessions and keep the platform functioning properly.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyse user behaviour for service improvement.
• Security Cookies: To detect fraudulent activity.

You can control cookies at any time from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

p7p7 retains your personal information only for as long as necessary. Specifically:

• Active Accounts: All information is retained while the account remains active.
• Inactive Accounts: Even after an account is closed following prolonged inactivity, certain information must be retained as required by law.
• Financial Records: Transaction-related information is kept for a specified period in compliance with anti-money laundering regulations.
• Communication Records: Customer support communications are retained for an appropriate period.

Once the need for retention has ended, we securely delete or anonymise the information.

As a user of p7p7, you have the following rights over your own information:

To exercise any of the above rights, please contact our support team: [email protected]

p7p7 primarily serves users in Bangladesh. However, some information may be processed in various countries through our technical infrastructure or third-party service providers.

In such cases we ensure that adequate data protection measures are in place and that appropriate contractual safeguards are applied. We never transfer data to any country or organisation where adequate protection cannot be assured.

p7p7 strictly provides services only to those aged 21 and above. We do not knowingly collect information from any minor. An age verification process is followed at the time of registration.

If we become aware that a minor has registered on our platform, their account will be closed immediately and the information collected will be deleted.

p7p7 reserves the right to revise this privacy policy from time to time. In the event of significant changes, we will take the following steps:

• A clear notice of the changes will be published on the website.
• Registered users may be notified by email.
• The date on which the changes take effect will be clearly stated.

Continued use of the platform after the updated policy takes effect will be considered acceptance of the new policy. If you object to the new policy, you may request that your account be closed.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

Our privacy team will process your request as quickly as possible. Identity verification may be required for data-related requests.